Michael Heap

Hi, I'm Michael

Computers aren't magic. Neither is leadership.

I write about systems, people, and what we learn when things go wrong.

Favourites

Not sure where to start? Try one of these:

Prompt Engineering for Humans
Delivery and Dopamine
When Asking is Easy (and Answering Isn't)
Pin your GitHub Actions
Quality > Speed > Scope
Slack channels are free